Secured Trading Service

From payment to delivery, we protect your trading.

Speed Up the Trading Process with Security

Secured Trading Service (STS) is a secured trading service at Made-in-China.com. You can complete the whole trading process quickly online to grow your business. From safe payment to on-time shipment, we protect your orders.

Why Choose Secured Trading Service (STS)?

Secured Trading

Pay with credit/debit cards or bank transfer (T/T). We secure your trading from safe payment to on-time-delivery.
Refund Policy

You can apply for a refund up to 30 days after receipt of the products for any delivery or product issues.
Service Guarantee

Not satisfied with the products or service?
Contact us and we’ll help you 7*24.

How to Keep the Order Safe?

Start Order with Secured Trading Service (STS) Suppliers

Search the products you want to order on Made-in-China.com and find the Secured Trading suppliers in our Secured Trading Service channel.

Confirm with Supplier

Negotiate with the supplier for the price and shipping to confirm your order.

Pay to Made-in-China.com

Make payment with your preferred method on Made-in-China.com.

Wait for the Shipment

The supplier will ship the products and the payment will then be released to the supplier.

What Buyers Said Matters

Mr. Christopher

Chile

Secured Trading Service (STS) has been a big help for me and our team. We import from China using Made-in-China.com to find suppliers and Secured Trading Service (STS) for the payment. It's been authentic to know everything is okay and then to release the payment to the suppliers. I will highly recommend the work with Made-in-China.com Secured Trading Service (STS).

Mrs. Kim

Korea

The service helps me secure my payments before I check the product quality. So this kind of service is what is very impressive to me.

Mr. Blake

United States

I love Made-in-China.com Secured Trading Service (STS) and I want more companies to give it a chance. I received the package in good condition. I would love to see you guys be 1,000 times what those other platforms are. I can only talk so much without something to show of why Made-in-China.com is so great!

FAQ

Find all Frequently Asked Questions in Buyer's Guide

What is the Transaction Fee?

What is the difference between Secured Trading Service (STS) and sending inquiries?

How to distinguish the Secured Trading Service (STS) products?

What payment methods are supported on this site?

How to get and use Secured Trading Service (STS) coupons?

Q: What is the Transaction Fee?

Made-in-China.com provides free Secured Trading Service (STS) for all of our buyers. However, our buyers will be charged a transaction fee when the order payment has been completed online.

Q: What is the difference between Secured Trading Service (STS) and sending inquiries?

You make the payment to Made-in-China.com first to keep your order safe. Using it, you can complete the whole trading process on our platform.

Q: How to distinguish the Secured Trading Service (STS) products?

Secured Trading Service (STS) products will be marked with a green shield

symbol. There will be an additional red button "Start Order" on the product page.

Q: What payment methods are supported on this site?

Card and Bank Transfer.

1. Card payment: credit/debit cards are supported. Payment limit for each card payment is up to 5,000 US dollars.

2. Bank Transfer (T/T): no upper limit.

Q: How to get and use Secured Trading Service (STS) coupons?

The coupons are collected and displayed on the product page and payment page.

For more details: Click here

Return & Refund

Read the full Return & Refund rules.

What if the products I ordered are defective/not as described?

You can request a refund if the products are not as described. The supplier needs to reply to the refund request within 24 hours after you have submitted it. If the refund method is "Refund after return", the supplier must confirm the refund as soon as possible after receiving your return within 30 days.

Can I apply for a return?

If the failure to deliver the goods is within the agreed time limit or the failure to receive the goods is caused by the supplier, the buyer has the right to request a refund (return refund/exchange/other compensations). If you need to send back the goods, the original packaging of the goods, warranty card, accessories, and gift items need to be sent back with the goods together and the freight will be charged by the supplier.

Have a question?